How can we help you?

Questions about an order, product size, shipping, or compatibility? We’re here to help.

Order Help
Need help with an order, product, or compatibility? We’re happy to help before or after your purchase.
Shipping & Delivery
Orders are processed within 1 business day. Tracking is provided once your order is on the way.
Fast Response Time
Have a question? We aim to respond to customer inquiries within 4 to 12 hours.
Returns & Refunds
Need help with a return, refund, or damaged item? Contact us and we’ll help make it right.

For Retailers

We help you build a stronger assortment, optimize shelf space, and meet modern consumer expectations, whether you're running a single location or multiple outlets. Our flexible ordering options and responsive service make it easy to grow with confidence.
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For the brand owners

Looking to introduce your brand to the European market? We help you scale quickly with localized distribution, smart marketing, and access to thousands of retail buyers. With strong logistics, deep industry knowledge, and retail-ready tools, we bring your products to the right shelves, fast.
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FAQ's

Do you have a minimum order quantity (MOQ)?

Yes, most of our products have low MOQs to support smaller retailers. Specific details can be found on each product page.

Can I download product images for my webshop?

Absolutely. Registered retailers get access to high-resolution product images and descriptions via our B2B portal.

Do you ship internationally?

Yes, we deliver across Europe. Shipping options and costs are calculated during checkout based on your location.

Can I reorder quickly if something sells out?

Yes! Our restock system is fast and reliable — you can easily reorder top sellers through your account dashboard.

How do I become a Xtra retailer?

Simply fill out our registration form. Once approved, you’ll get full access to wholesale pricing, stock info, and order tools.